Visit turfgameden.com, browse turfs in your city, pick a date and available time slot, pay securely via Razorpay (UPI, card, net banking), and receive instant booking confirmation on screen and via email.

Our booking system works in 30-minute slots. This means you can book as little as 30 minutes, or select multiple consecutive 30-minute slots for longer sessions. Prices are automatically calculated based on the turf's hourly rate divided into 30-minute intervals.

Yes. Select multiple consecutive 30-minute slots on the booking page. The total price is calculated automatically based on your selected slots and applicable day/night rates. For example, selecting 4 slots gives you 2 hours of play.

You can book up to 7 days in advance. Slots are shown in real-time — available slots are shown in green, booked or locked slots are shown in grey.

Yes. You get an instant on-screen booking ticket and a confirmation email with your booking ID, turf name, date, time slots, and payment details.

Yes. TurfGameDen supports multi-slot bookings for corporate cricket events, tournaments, and group matches. Simply select multiple consecutive 30-minute slots during checkout.

TurfGameDen accepts all major payment methods via Razorpay: UPI (GPay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay), net banking, and wallets.

Yes. Choose the "Advance Pay" option at checkout to pay 50% online and settle the remaining 50% balance directly at the turf before your match.

A small 2% service charge is applied on the base booking amount to cover payment gateway costs. This charge is non-refundable.

Yes. All payments are processed by Razorpay, a PCI-DSS compliant payment gateway. TurfGameDen never stores your card details.

You can cancel a confirmed booking from your dashboard. Cancellations more than 24 hours before the slot receive a full 100% refund on the base amount. Cancellations 7–24 hours before receive 50%. No refund within 7 hours of the slot. The platform service charge is non-refundable.

If you paid using Razorpay, your refund will be credited back to your original payment method, which typically takes 5–10 business days depending on your bank.

No. The 2% service charge is non-refundable in all cases.

Advance payments (50% deposits) are non-refundable upon cancellation, regardless of timing. Only full-payment bookings qualify for the time-based refund policy: 100% refund if cancelled >24 hours before the slot, 50% refund if cancelled 7–24 hours before.

If the turf owner cancels your booking, you receive a 100% full refund including the service charge.

TurfGameDen currently covers Gobichettipalayam (Gobi), Sathyamangalam (Sathy), Erode, and Tiruppur in Tamil Nadu. New cities are being added regularly.

Yes. Every turf is personally verified by our team before listing. We check for quality pitches, floodlights, safety, and the listed amenities.

Every turf page has a "Direction" button that opens Google Maps navigation directly to the ground.

Turf owners can submit a registration request from the TurfGameDen website. Our team reviews the application and contacts you within 48 hours to complete onboarding.

Approved turf owners get access to a dedicated owner dashboard where they can view all bookings, manage slot availability, block dates, create walk-in bookings, and export reports.

Listing is free. TurfGameDen charges a small service fee per booking, deducted automatically. Contact us at turfgameden@gmail.com for current partner rates.

TurfGameDen is transitioning to a native mobile experience. Our official Android app is coming soon to the Google Play Store. Stay tuned for the launch!

Yes. TurfGameDen supports Google Sign-In for quick and secure login on both mobile and desktop.

Go to the login page and click "Forgot password". Enter your registered email and we will send you a 6-digit OTP to reset your password.